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VideoFrameAi
Privacy Policy
Last updated:* [12-02-2026]
Effective date:* [12-02-2026]
1. Introduction
This Privacy Policy describes how VidFrameAI ("we," "our," or "us") collects, uses, and protects your information when you use our website and services, including our social media video automation platform. By using our services, you agree to this policy.
If you have questions, contact us at: [niteshchoudhary1217@gmail.com].
2. Information We Collect
2.1 Information you provide
Account information: Email address, name, and password when you register or log in.
Connected social accounts: When you connect your Instagram, Facebook, or YouTube account via our "Connect account" feature, we receive and store access tokens and related account identifiers (e.g., user ID, display name) from the respective platform (Meta or Google) so we can post and manage content on your behalf according to your settings.
2.2 Information from third-party platforms
When you connect Instagram, Facebook, or YouTube:
We receive data provided by Meta (for Instagram and Facebook) and Google (for YouTube) as part of their login and API access, such as profile information and permissions you grant (e.g., to publish content).
We use this data only to provide our services (e.g., scheduling and publishing videos) and as described in this policy.
2.3 Automatically collected information
Usage data: How you use our website (e.g., pages visited, actions taken).
Device and log data: IP address, browser type, and similar technical data.
Cookies and similar technologies: We may use cookies and similar technologies for authentication, security, and improving our services.
3. How We Use Your Information
We use the information we collect to:
Provide, maintain, and improve our services.
Authenticate you and manage your account.
Post and manage content on your connected social accounts (Instagram, Facebook, YouTube) in accordance with your choices and permissions.
Communicate with you (e.g., support, important updates).
Comply with legal obligations and enforce our terms.
Analyze usage to improve our product and user experience (where applicable, in an aggregated or anonymized way).
We do not sell your personal information to third parties.
4. Sharing and Disclosure
We may share your information only in these situations:
With service providers who help us operate our services (e.g., hosting, analytics), under strict confidentiality and data protection terms.
With Meta and Google when you connect your accounts; their use of data is governed by their own privacy policies (e.g., Meta Privacy Policy, Google Privacy Policy).
When required by law or to protect our rights, safety, or the rights of others.
With your consent or at your direction.
We do not sell or rent your personal information.
5. Data Retention
We retain your account and profile data for as long as your account is active.
Data associated with connected social accounts (e.g., tokens) is retained only as needed to provide the service; we may refresh or remove tokens when you disconnect an account or when they expire.
We may retain certain data as required by law or for legitimate business purposes (e.g., resolving disputes, enforcing terms).
6. Your Rights and Choices
Depending on where you live, you may have the right to:
Access the personal data we hold about you.
Correct inaccurate data.
Delete your data or request account deletion.
Object or restrict certain processing.
Data portability (e.g., receive a copy of your data in a portable format).
Withdraw consent where we rely on consent.
To exercise these rights or to request deletion of your data from our systems, contact us at [niteshchoudhary1217@gmail.com]. We will respond in accordance with applicable law.
You can also:
Disconnect social accounts at any time from your account settings; this will stop us from posting to those accounts and we will cease using the associated tokens for new actions.
Delete your account via your account or settings; you may also contact us to request full deletion.
7. Security
We use reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse. No system is completely secure; we encourage you to use a strong password and keep your login details safe.
8. Children
Our services are not directed at children under 13 (or the applicable age in your country). We do not knowingly collect personal information from children. If you believe we have collected such data, please contact us so we can delete it.
9. International Transfers
Your data may be processed in countries other than your own. We ensure appropriate safeguards (e.g., standard contractual clauses or other approved mechanisms) where required by law.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and update the "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy. For material changes, we may provide additional notice (e.g., by email or in-product).
11. Contact Us
For privacy-related questions, requests, or complaints:
Email: [niteshchoudhary1217@gmail.com]
Address: [siliguri]
This privacy policy is intended to meet common requirements for app verification (e.g., Meta/Instagram) and to clearly inform users about how we collect and use their data.*